{"id":928,"date":"2022-02-10T19:38:49","date_gmt":"2022-02-10T18:38:49","guid":{"rendered":"http:\/\/arnaudaubry.info\/?page_id=928"},"modified":"2022-02-18T16:09:17","modified_gmt":"2022-02-18T15:09:17","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/arnaudaubry.info\/en\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"grid":"{\r\n  \"colCount\": 12,\r\n  \"colGutter\": 3,\r\n  \"rowGutters\": [],\r\n  \"frameMargin\": 5,\r\n  \"leftFrameMargin\": 0,\r\n  \"rightFrameMargin\": 0,\r\n  \"topFrameMargin\": 10,\r\n  \"bottomFrameMargin\": 5,\r\n  \"rowAttrs\": [\r\n    {}\r\n  ],\r\n  \"bgColor\": null,\r\n  \"cont\": [\r\n    {\r\n      \"type\": \"text\",\r\n      \"cont\": \"<p><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><h3><span style=\\\"text-decoration: underline;\\\">returns<\/span><\/h3><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>To be eligible for a return, your item must be unused and in the same condition that you received it.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:list --><!-- wp:paragraph --><p>To complete your return, we require a receipt or proof of purchase.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:list --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">refunds<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p><span style=\\\"text-decoration: underline;\\\">late or missing refunds<\/span><\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you haven\u2019t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at <a href=\\\"mailto:arnaud_aubry@hotmail.com\\\">arnaud_aubry@hotmail.com<\/a>.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">shipping returns<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>To return your product, you should mail your product to: 3 all\u00e9e de l'\u00cele Gloriette, 44000 Nantes, France.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">need help?<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Contact me at <a href=\\\"mailto:arnaud_aubry@hotmail.com\\\">arnaud_aubry@hotmail.com<\/a> for questions related to refunds and returns.<\/p><!-- \/wp:paragraph --><p>\u00a0<\/p><p><!-- \/wp:paragraph --><\/p>\",\r\n      \"align\": \"top\",\r\n      \"row\": 0,\r\n      \"col\": 4,\r\n      \"colspan\": 7,\r\n      \"offsetx\": 0,\r\n      \"offsety\": 0,\r\n      \"spaceabove\": 0,\r\n      \"spacebelow\": 0,\r\n      \"yvel\": 1,\r\n      \"push\": 4,\r\n      \"relid\": 4,\r\n      \"frameOverflow\": \"\"\r\n    }\r\n  ]\r\n}","phonegrid":"{\r\n  \"colCount\": 12,\r\n  \"colGutter\": 1,\r\n  \"rowGutters\": [],\r\n  \"frameMargin\": 5,\r\n  \"leftFrameMargin\": 5,\r\n  \"rightFrameMargin\": 5,\r\n  \"topFrameMargin\": 5,\r\n  \"bottomFrameMargin\": 5,\r\n  \"rowAttrs\": [\r\n    {}\r\n  ],\r\n  \"bgColor\": null,\r\n  \"cont\": [\r\n    {\r\n      \"type\": \"text\",\r\n      \"cont\": \"<p><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><h3><span style=\\\"text-decoration: underline;\\\">returns<\/span><\/h3><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>To be eligible for a return, your item must be unused and in the same condition that you received it.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:list --><!-- wp:paragraph --><p>To complete your return, we require a receipt or proof of purchase.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:list --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">refunds<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p><span style=\\\"text-decoration: underline;\\\">late or missing refunds<\/span><\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you haven\u2019t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at <a href=\\\"mailto:arnaud_aubry@hotmail.com\\\">arnaud_aubry@hotmail.com<\/a>.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">shipping returns<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>To return your product, you should mail your product to: 3 all\u00e9e de l'\u00cele Gloriette, 44000 Nantes, France.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p><p>\u00a0<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><h2><span style=\\\"text-decoration: underline;\\\">need help?<\/span><\/h2><!-- \/wp:paragraph --><!-- wp:paragraph --><p>Contact me at <a href=\\\"mailto:arnaud_aubry@hotmail.com\\\">arnaud_aubry@hotmail.com<\/a> for questions related to refunds and returns.<\/p><!-- \/wp:paragraph --><p>\u00a0<\/p><p><!-- \/wp:paragraph --><\/p>\",\r\n      \"align\": \"bottom\",\r\n      \"row\": 0,\r\n      \"col\": 0,\r\n      \"colspan\": 12,\r\n      \"offsetx\": 0,\r\n      \"offsety\": 0,\r\n      \"spaceabove\": 0,\r\n      \"spacebelow\": 0,\r\n      \"yvel\": 1,\r\n      \"push\": 0,\r\n      \"relid\": 4,\r\n      \"frameOverflow\": \"\"\r\n    }\r\n  ]\r\n}","_links":{"self":[{"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/pages\/928"}],"collection":[{"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/comments?post=928"}],"version-history":[{"count":0,"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/pages\/928\/revisions"}],"wp:attachment":[{"href":"https:\/\/arnaudaubry.info\/en\/wp-json\/wp\/v2\/media?parent=928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}